We take pride in our products and want every NCL AIR PICS customer to be happy with their purchase.

 

Returns & Cancellations

 

If you change your mind, you have 14 days from receiving your order to notify us that you wish to cancel your purchase.

 

You then have a further 14 days to return the item.

 

To arrange a return, please email nclairpics@gmail.com with your order number.

 

Return Conditions

 

Please take reasonable care of returned products. Items may be inspected as you would reasonably inspect them in a shop.

 

A deduction may be made if unnecessary handling has reduced the item’s value.

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Return Postage

 

Customers are responsible for return postage costs when returning an item because they have changed their mind.

 

We recommend obtaining proof of postage.

 

If an item arrives faulty, damaged or incorrect, we will arrange an appropriate solution and cover reasonable return postage costs where applicable.

 

Refunds

 

Refunds will be issued to the original payment method within 14 days of receiving the returned item or evidence that it has been sent back, whichever is earlier.

 

For cancellation of an entire order, the original standard delivery charge will also be refunded.

 

Faulty or Damaged Products

 

If your order arrives faulty, damaged or not as described, please contact us at nclairpics@gmail.com.

 

Your statutory rights under the Consumer Rights Act 2015 are unaffected.

 

Contact

 

NCL AIR PICS
Newcastle upon Tyne, United Kingdom
Email: nclairpics@gmail.com

 

Where Speed Meets Art.